Reference #: Date: April 23, 2023

2023 Retail Innovations | DART


“2023 Survey of Retail Innovations” explores the latest trends in brick-and-mortar retail. The paper provides an overview of how the retail industry is adapting to the changing shopping habits of consumers in the digital age and highlights the importance of enhancing the in-store experience to remain competitive. The survey views the innovation through the lens of the team’s Process, Layout, Metrics Model. The DART Group explains how each of the innovations often impact time in store, product handling, and dependence on associates.

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